Showroom 3

Frequently Asked Questions

General

What is Contract Furniture? Do you mean Office Furniture or Rental Furniture?

Contract furniture refers to commercial-grade furniture designed specifically for businesses, hospitality venues, and public spaces. It includes everything from hotel beds and restaurant chairs to office seating and lobby sofas. Any furniture intended for use in a commercial setting falls under contract furniture.

Office furniture (also known as task furniture) is a type of contract furniture designed for workplaces, featuring ergonomic considerations and functional designs for professional environments.

We do not provide rental furniture, but our pieces are designed for long-term commercial use in hotels, restaurants, offices, and other high-traffic environments.

What is Hospitality Furniture?

Hospitality furniture is designed for hotels, restaurants, bars, cafes, and lounges. It includes dining chairs, tables, lounge seating, outdoor furniture, and case goods like hotel room desks and wardrobes.

Hospitality furniture must meet strict durability and fire safety regulations and is made to withstand constant use in high-traffic commercial settings.

How is Contract Furniture Made?

Contract furniture is specifically built for strength, durability, and compliance with commercial regulations. It differs from residential furniture in several ways:

  • Materials: Uses stronger frames, reinforced joints, and commercial-grade finishes to withstand heavy use.
  • Durability: Designed for high-traffic environments such as hotels, restaurants, and offices.
  • Fire Safety Compliance: Upholstered items can meet fire-retardant regulations like Cal-117, Cal-133, and NFPA 260/701, depending on usage.
  • Manufacturing Standards: Built with strict quality control to ensure consistency and longevity.

We provide product specifications upon request, including material certifications and fire safety compliance details.

Can You Make Custom-Made Items?

Yes! We specialize in custom-made furniture to fit your exact specifications. Whether you need a specific size, finish, or upholstery material, we can create tailored solutions for your project.

Which Trade Associations Are You Affiliated With?

Inside Out Contracts is a member of Commercial Interiors UK and The Guild of Master Craftsmen. These organizations uphold strict quality and ethical standards, ensuring that our furniture meets industry regulations and best practices.

What Do I Do If I Have Further Questions?

Our highly trained sales team have a wealth of industry knowledge and can assist you in all aspects of your furniture requirements. Call us on 001 (646) 493 0190 and we’ll do all that we can to help you.You can contact our team for assistance:

Email: mail@insideoutcontracts.com

Phone: 001 (646) 493 0190

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Buying

I Am Unsure What to Order. Can You Help?

Yes! Our furniture specialists can guide you in choosing the best options for your space, style, and budget. We offer design advice, material samples, and expert recommendations to help you make an informed decision.

I’m Starting a Restaurant. At What Stage in My Design Process Should I Contact You?

It’s best to reach out early in your project so we can assist with:

  • Furniture layouts and space planning
  • Material selection for durability and design
  • Custom furniture designs
  • Lead time estimates to align with your opening schedule

We strive to offer competitive pricing on all our products. If you have a specific budget or need a bulk order discount, let us know, and we’ll provide a customized quote.

Do You Have a Price List?

Since most of our products are customizable, pricing varies based on materials, finishes, and order volume. Contact us for a personalized quote.

Is There a Standard Price for Custom-Made Seating?

Pricing for custom-made seating depends on:

  • Size and complexity of the design
  • Choice of materials and upholstery

We provide a detailed price breakdown based on your specifications.

How Do I Place an Order with Inside Out Contracts?

To place an order:

  • Request a quote and confirm your selections.
  • Approve the design (for custom-made items).
  • Receive an invoice for payment processing.
  • Production begins after payment confirmation.
  • Delivery is scheduled based on your preferred shipping method.


What Methods of Payment Do You Accept?

We accept:

Bank transfers (ACH or wire payments)

Credit/Debit cards (Visa, Mastercard)

Showroom consultation

Customer Care

Is the Furniture Guaranteed?

Yes, all our furniture comes with a commercial-use warranty, which covers:

Structural integrity for a specified period.

Defective materials or workmanship.

Warranty details vary by product—please check your invoice or contact us for specifics.

How Do I Care for My Upholstery Fabrics?

To maintain your furniture:

  • Regular cleaning – Use a soft cloth and mild detergent.
  • Avoid harsh chemicals – Can damage fabric coatings.
  • Minimize direct sunlight exposure – Prevents fading.
  • Follow manufacturer care guides – Available upon request.

Color Disclaimer

Colors and finishes may vary due to:

  • Screen differences – Digital images may not be exact.
  • Material variations – Wood grains, metals, and fabrics may have slight differences.
  • Batch production – Dye lots can differ slightly between orders.

For accuracy, we recommend requesting material samples before placing an order.

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