ACCOUNT MANAGER

JOB DESCRIPTION

We are looking for a highly motivated, charismatic, and organised individual to join our team as Account Manager. Candidates must have excellent communication skills, a positive attitude, and a background in commercial furniture sales or closely related fields.

OUR COMPANY

We are a fun bunch of people who pride ourselves on being one of the leading UK suppliers and manufacturers of furniture for the hospitality industry. Our client base includes interior designers, architects, and project managers working on hospitality projects such as hotels, restaurants, bars, cafes, and universities.

Some of our recent work includes Hilton Hotels, The Shard, Curzon Cinemas, Gails Bakeries, Marriott Hotels, Virgin Hotels, o2 Priority Lounge, Maldron Hotels, Sky Gardens, Selfridges, McDonald's UK, Heathrow Airport Lounges, Raddison Hotels, Fortnum & Mason, Browns Brasseries, The Collective, the National Maritime Museum Krispy Kreme and Cambridge University.

Job Specification

This is a fantastic opportunity to work in a fast-paced environment directly with the best clients. Our Senior Management are on hand to ensure you fit into our growing team in one of the best commercial furniture suppliers in the UK.

Candidates must be well presented, have excellent numeracy skills, a polite phone manner, IT skills, careful attention to detail, and strong organisational skills. Apart from this, we want customer-focused, relationship-building, lateral-thinking, problem-solving, design-loving candidates.

Job General Duties:

• Developing and maintaining strong relationships with clients in person, via email, and via phone
• Establishing who are the key clients and decision-makers on projects
• Build project pipelines by identifying new project opportunities among new and existing clients
• Work closely with clients to resolve any pre- or post-delivery issues
• Be the main point of contact between key clients and internal teams (production, design, and marketing)
• Respond promptly to all new enquiries
• Action new enquiries that are passed on via our “new enquiry pool”
• Accurately calculating costs and generating quotes
• Liaising with clients and suppliers before, during, and after-sales process is completed
• Arranging face-to-face client appointments either on-site, at client’s premises, or in our showroom
• Maintain and update relevant information in our CRM system
• Create and pitch presentations to current and potential new clients
• Attend networking and industry events such as trade shows
• New business research
• Researching new products and consistently building product and industry knowledge

Skills/Experience required

• Outstanding communication skills – spoken & written
• To be a people person and have a real ability to build and maintain client relationships
• Proven track record in furniture or similar industry sales with a strong ability to close sales
• Proficient IT skills with Intermediate to Advanced MS Office Suite – Word, Excel & Outlook
• Experience in using a CRM system
• Previous job roles in the same position/field
• Ability to multitask and ability to prioritise tasks
• Excellent timekeeping

Start Date 2024

WHAT WE OFFER

• Competitive Salary Package with commission - OTE £55-60K with uncapped commission
  
• End of Year Bonus – Discretionary for over target
• Pension scheme employer and employee contribution
• Great prospects in a fast-growing company
• Normal working hours are 9-5:30 Monday - Friday with a 1-hour lunch break
• Flexible working options
• Friendly team with an office dog
• 23 days holiday plus bank holidays
• Lunch and Learn events
• Training Opportunities
• Free beverages
• Over target lunches / drinks / nights out

Our main office is located above our modern furniture showroom in the heart of Greenwich London, SE10.